“We are a family of 4 - 2 adults, a 10 and 8 year old.”
We have just returned form a 7 night stay in August 2024.
Please be aware Old Town House is situated on a very busy road. The traffic is continuous even during the night and early mornings. We struggled to sleep through the road noise, even with all the windows shut all night
Traffic noise is also loud from the kitchen and living room. I did speak to Sykes cottages before I booked our stay and was told the road was quiet, trust me it's not a quiet road!
The garden is not accessible from the cottage, you have to leave through the back door and out into the parking area. It's not suitable for children to be on their in the garden and you can't dry washing outside as the garden is not secure. Also one of the garden seats was badly broken, so only enough seating for 2 people.
We found all of the mattresses on the beds to be very uncomfortable.
The blind in the master bedroom did not work and fell down every day.
The cottage was fairly clean. We had a glass of water left next to one of the beds from previous guests, and there was a used tissue shoved down the side of a mattress on another bed.
Also the photo of The Old Town House shows the whole front- this isn't the actual holiday let, its one 1/2 only.
We felt very very let down by Sykes Cottages, as I raised these points on the 1st day of our holiday. No one came back to me until the last day of our holiday , thier resolution was a £17 refund from the owner and a £50 refund from them on the condition we packed up and left early. This was not acceptable for us because of our children. The nightly rate was certainly more than £67. Thier attitude to our complaint regarding the road noise and garden was shameful.
It is a nice walk into the town, and Dawlish is lovely. The cottage has all the kitchen facilities required and the shower is great. However, the description and photos are not accurate, and we definitely definitely won't ever book with Sykes Cottages again.