“ Booking Reference: 5G7TL-24-EN
Hello
Our stay at Quist Cottage was memorable to say the least, the weather was kind to us, and the views magnificent.”
However the cottage could have been cleaner, spiders, spiders webs and dust were common.
Had it been cleaned before we got in ?
There were things that were dangerous as well , the fire extinguishers were undated (for standard requirements), the smoke alarm was missing its battery and had its cover missing, one of the kitchen chairs was splintered, the amount of dead Insect refuse behind the cupboards,TV and beds , but the bed issue being bad (as on of our party suffer from asthma), the ...
However the cottage could have been cleaner, spiders, spiders webs and dust were common.
Had it been cleaned before we got in ?
There were things that were dangerous as well , the fire extinguishers were undated (for standard requirements), the smoke alarm was missing its battery and had its cover missing, one of the kitchen chairs was splintered, the amount of dead Insect refuse behind the cupboards,TV and beds , but the bed issue being bad (as on of our party suffer from asthma), the quantity of grime everywhere including in the oven was appalling.
I have loads of photos to support these concerns.
I look forward to your comments.
Regards
David Jones
Thank you for your comments, we're sorry you had a few issues during your stay.
We've enjoyed very positive feedback about Quist so we were surprised and disappointed to read about your experience.
We are always on hand to resolve any issues that guests encounter. I'm sorry you didn't make us aware of any problems during your stay as rest assured we would have been there straight away to resolve them.
We have taken your feedback onboard and spoken to our caretaking team accordingly to make any necessary improvements.
Best wishes
All at Quist
Property Owner