“In the spirit of constructive criticism, in the cottage description.”
...all fuel included, we were disappointed to find there was no starter pack for the log burner, late on a cold afternoon with shops shut, finding logs was a bit of a bind, and we had been on the road for hours' so not a good start. [ the heating was on low and it was quite chilly in the living room ] I did email the owner, thinking that a phone call was not necessary but had no reply, also not a good start. If for any reason fuel was not provided, Covid?, just let us know, we have a wood burner and would happily bring supplies.
So apart from that the cottage was immaculately clean, beds comfy, shower great, well equipped and comfy, had a great week enjoying the autumn colours. PS: the Bottom Ship gets five stars.
Julian Essam
I must apologise for not responding sooner however your email had no subject heading and my virus software treated it as spam. Thank you for your feedback, we do not supply logs for the fire and apologise if you believed we did so. To prevent any confusion to future guests we will make this clearer in the description. I am pleased your wife found logs in one of the two shops in the village one closing at 8pm and the other closing at 10pm.
We are pleased you enjoyed your stay and agree, Exmoor is beatiful in the autumn.
Property Owner