“This cottage was advertised as a three double bedroom cottage, which it did indeed have.”
Although there were only two of us I usually book a bigger cottage because I find the facilities better. This cottage is no way suitable for six people as the kitchen and bathroom facilities were woefully inadequate.
The bathroom measured 1.5 metres x 1.37 metres the bath was not a full size bath and this was the only toilet in the house. The kitchen was extremely short of cupboards with nowhere to put any occupiers food and provisions. The fridge was tiny and would not have held food sufficient for 6 people. The level of equipment was also poor, no measuring jug, no slotted spoon, no potato peeler, casserole dishes did not have lids and dirty baking trays. The cutlery was a mishmash of styles and qualities as was the glassware.
The standard of the decor was poor, paintwork very chipped, carpets fraying, light bulbs not working, grubby dining seat covers and scatter cushions. On the plus side the bed was comfortable.
We had to continually clear the kitchen of woodlice and slugs which suggest that the property was extremely damp.
A two bedroom cottage on the same site seemed to be cheaper but had a much bigger kitchen and better and bigger bathroom. This was the worst holiday cottage I have rented for a long while.
- Patricia, September 2021
Thank you for your review Mrs Ellis and I’m sorry you did not enjoy your stay at Widmouth Farm.
I understand you not wanting any ‘bad feeling’ during your stay, however I can not rectify any possible problems if I was not made aware. This could have possibly made your stay more enjoyable. However I hope it wasn’t all bad as you did stay for the whole week and not leave earlier.
We have never in 20+ years of owning Partridge Cottage been told the cottage is not suitable for 6 people. The cottage has always done very well with bookings and is a perfectly good size for 6 people. Most guests who do book Partridge Cottage are families with children or group adults. The cottage is always booked week after week.
The cottage is not advertised as a 3 double bedroom cottage, it is advertised as a king size, twin bedroom and a bunk bedroom cottage. When booking the cottage you would have seen pictures of the cottage and known what the cottage looks like - size wise for rooms. The cottage description also states that it has one bathroom.
Partridge Cottage is an extremely old cottage, dating back to Victorian days. There is no damp in the cottage, however being so old and on a farm, sometimes woodlice can come in from the back door if open. This is the same in any property, whether it be new or old and I don't think it's a valid or fair point to make. Most guests actually repeat book Partridge Cottage for its quirky old windows, beams and character.
Partridge Cottage is actually booked in the winter to have a completely new bathroom fitted, along with Pheasant Cottage. I will agree it is a small bathroom. However the bathroom size is completely adequate and not been mentioned before to myself.
I am shocked to hear that the correct kitchen utensils were not in the kitchen as this is checked weekly and sorted if something is missing. I agree that the cutlery is a miss match, but only by the odd table knife or spoon. This is something that not many guests seem to mind. As a lot of our guests book multiple cottages, sometimes cutlery can get mixed between the odd cottage if they have been dining in both cottages, but I do endeavour to check this on change over days.
The cottage is due a touch up of paint in the winter, this is something that we are aware of. However since re opening we have been booked every single week and we cant redecorate a cottage within a few hours of change over. The cottage was only re-decorated a year and a half ago and no one has mentioned a few chips before. The carpet is also only a year and a half old and has seemed to fray slightly by the entrance to the king size bedroom. This shall be sorted this week!
I can not agree about any light bulbs not working as they get checked every Friday morning on change over and again at 5pm before guests arrive at 6pm. If a light bulb did go during your stay, I could have changed it for you if I had known.
After looking at the scatter cushions and seat pads by the dining room table, I can agree they need a wash and shall be done this week. They are checked weekly and cleaned with our fogging machine and carpet cleaner regulary. Some the marks are permanent stains and cant be removed sadly. They shall be replaced in the winter when the cottage is re-decorated.
Again, I am sorry you did not enjoy your stay at the farm.
If you would like to discuss anything further, please email me or contact me via Sykes.
Kind regards, Bethany - Manager
Property Owner